We're Here to Help 24/7
Our dedicated support team is always available to assist you with any questions or concerns about your pet care needs.
How Can We Help?
Choose the support option that works best for you
Our support team is available around the clock to help with urgent issues.
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Send EmailFind answers to commonly asked questions about our services.
Browse FAQFrequently Asked Questions
Quick answers to common questions
You can book through our homepage form, browse sitters in the search page, or post a smart request to receive custom offers.
Yes, every sitter on our platform undergoes comprehensive background checks and identity verification.
Our 24/7 support team can be reached immediately for any pet emergencies. All bookings include emergency protocols.
Payments are processed securely through our platform. You pay after services are completed to your satisfaction.
Absolutely! We recommend meeting potential sitters before your first booking to ensure a good fit.