Get in Touch

We're here to help pet owners and sitters connect safely

Trusted by thousands of Texas pet families
Email Support

Send us a message anytime and we'll get back to you within 24 hours.

help@sitmypettexas.com
Response Time
General Inquiries:24 hours
Urgent Issues:4 hours
Safety Concerns:Immediate
Service Area

Currently serving all of Texas with focus on major metropolitan areas:

  • • Houston & Surrounding Areas
  • • Dallas-Fort Worth Metroplex
  • • Austin & Central Texas
  • • San Antonio & South Texas
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Frequently Asked Questions

Quick answers to common questions. Don't see what you're looking for? Send us a message above!

How do I book a pet sitter?

Use our search tool on the homepage to find sitters in your area. Browse profiles, read reviews, and book directly through our platform. All payments are processed securely.

How do I become a sitter?

Click "Become a Sitter" to start our 7-step onboarding process. You'll create your profile, set your services and rates, and complete verification. It takes about 15 minutes to get started.

Are all sitters background checked?

Yes! All sitters must complete background verification before they can accept bookings. We also offer platform insurance options for additional peace of mind.

What if there's an emergency?

For urgent safety concerns or emergencies during a booking, contact us immediately at help@sitmypettexas.com with "URGENT" in the subject line. We respond to safety issues immediately.

Your Safety is Our Priority

We're committed to creating a safe, trusted community for pet owners and sitters across Texas. All our sitters are verified, insured, and reviewed by real pet families. If you ever have concerns about safety or suspicious activity, please contact us immediately.